Arete Health Care holds the distinction of being the pioneering Vietnamese Nursing home in Australia. Since its establishment in the early 1990s, Arete Healthcare has been dedicated to providing exceptional care for all our elderly residents, devoting abundant time and valuable resources towards this noble cause.
Arete Health Care derives its name from the Ancient Greek Goddess Areth, embodying the ideals of virtue, excellence, goodness, and compassion through her noble deeds. It is from these remarkable traits that we have formulated our core values, which serve as the cornerstone for delivering patient-centered care to all residents within our facilities.
我们的标志“Hands and Hearts in Service”体现了 Arete 的精神，即以尊严、同情心和全心全意的责任为居民提供优质的护理和服务，以改善他们的福祉。
At Arete Health Care, our mission is to consistently provide exceptional health and care outcomes for the elderly residents we serve. We prioritise the well-being of their mind, body, and soul, aligning our actions with our core values.
Arete Aged Care 提供的所有服务均以我们的核心价值观为基础，这些价值观是：
尊严：
我们相信每位居民都有权按照自己的意愿受到重视、尊重和合乎道德的对待。
诚实：
Staff behaviours are transparent, conforming to accepted standards of morality and respectability.
尊重：
Utmost regard for the rights, feelings and wishes of residents and their relatives at all times.
同情：
我们力求了解并满足居民和家庭的身体和情感需求。
卓越：
作为一个团队，我们寻求不断改进我们提供护理的方式，以进一步改善居民的生活。
问责制：
Our staff are responsible for the well-being of those entrusted to our care and our behaviour towards our residents.
As a healthcare corporation, our goals are:
– Provide safe, sustainable, and efficient services to meet the healthcare needs of residents.
– Uphold Arete Health Care’s financial responsibilities, governance duties, and performance standards.
– Foster strong relationships with all stakeholders, promoting integrated health and care systems that include aged care.
– Actively engage with stakeholders to enhance their experience of aged care services.
公司目标主要通过利益相关者协商实现。有效的利益相关者参与是我们家庭的重要基础，高级管理层提供必要的现场指导和基础设施来支持这一过程。我们力求让居民和亲属积极参与：
我们明白，只有当居民始终是我们所有活动的核心时，才能实现最佳的健康结果。
